DO YOU HAVE QUESTIONS OR PROBLEMS WITH THE HOPPSTAR Expert?

Then this is the place for you!

PLEASE TRY FIRST

NOT WORKING? THEN IT IS PROBABLY A SOFTWARE PROBLEM

SOFTWARE Problem?*

What is a software problem? Find some examples below:
Your camera cannot be turned on,
your camera crashes or freezes,
you cannot take pictures,
the camera turns off by itself

  • If the camera works without SD Card, there is a problem with the Card. Pls format the SD-Card on your Laptop/PC or contact your shop to exchange the SD-Card.

  • Please contact your shop to exchange your camera.

DID YOU BUY YOUR CAMERA IN OUR ONLINESHOP?

Please check the Batch No. on the product sticker. The product sticker is located on the bottom of the camera(Please take off the silicone case first).

Please fill in the form below with all Product Infos, Batch No. and a detailed description of your problem.

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HOW TO RESET THE HOPPSTAR EXPERT

  • TAKE A NEEDLE OR SIMILAR

  • PUT THE NEEDLE INSIDE TO PUSH THE RESET BUTTON